Renfy service terms
Effective September 5, 2026
The service
Renfy provides a lead follow-up workspace for agencies. You can manage client accounts, import leads, receive new inquiries through an authenticated webhook, record outcomes and export reports. The current release is operated through one account per workspace. Team invitations, native two-way CRM synchronization, business-hour schedules and external automated notifications are not included.
Your account and data
Keep your sign-in account and intake tokens secure. Submit only information you are authorized to use and only for lawful business purposes. You retain rights to your data and authorize Renfy and its service providers to process it to deliver the service. Do not use the service for unsolicited bulk messaging, impersonation, unlawful discrimination or unauthorized collection of personal data.
Trial and subscriptions
A new workspace receives a 14-day trial without a card. The Agency plan is USD $499 per month for up to 20 client accounts and 10,000 stored leads. Imports are limited to 100 leads per file. Where paid checkout is enabled, Dodo Payments processes the transaction and displays any applicable taxes before payment. A subscription begins only when you explicitly complete checkout; trials do not automatically charge you.
Cancellation and refunds
Subscriptions renew monthly until cancelled. Cancel future renewals through the billing portal in Settings, or contact us for assistance. Cancellation retains paid access until the end of the paid period. There is no automatic prorated refund for unused time. Contact us about duplicate charges, billing errors or refund requests. Applicable statutory rights are unaffected. If a trial or paid period expires, reports and exports remain available while new writes are restricted.
Accuracy and availability
Overdue indicators depend on the timestamps and statuses submitted to Renfy. A booked status is an agency-recorded outcome, not proof of collected revenue or attribution. Renfy does not guarantee sales, revenue growth, uninterrupted availability, or that a lead will be contacted. Keep appropriate copies of business-critical records.
Changes and support
We may update the product and these terms. Material subscription changes will be presented before they take effect for your account. For support, cancellation, data requests or disputes, use our contact form.